Services

We do the usual IT support work, with a focus on cyber security, keeping your data in Australian hands, AI readiness and helping you understand your own tech.

What services do we offer?

How do we charge?

  1. Businesses start with an audit. Every business client starts with a Migration Audit, so we understand your setup before we take it on.
  2. Flat monthly support. One fee, based on the size of your business. It covers general remote support.
  3. Extras billed by the quarter hour. On-site visits and projects are billed in 15-minute blocks, and you see the time.
  4. Cost plus, shown. Licences and hardware at cost, with our markup shown on the invoice.
  5. Leave when you want. One month's notice. You get every password, document and admin account.
  6. Home jobs are quoted upfront before we start.

Ask us anything — free, by email.

Tell us what's going on and we'll give you a straight answer, even if the answer is "you don't need us."

The fine print, in plain English: free advice is general information for a one-off question, given in good faith. It doesn't make you a client and isn't a substitute for a proper look at your systems, and to the extent the law allows, we're not liable for how it's used. Anything beyond that one answer, like follow-up help or work on your systems, is a paid service that we agree with you in writing first.

See our Website Terms and Privacy Policy. We never sell your details.